Do You Love Your SEO Company?

We often get a lot of emails about our work here.  We help real centers increase their intakes, which helps those battling addiction.  However, none were as funny as this one.  A New Mexico client has had an amazing Q1 thanks to our work with their website.  And he wanted to tell you about it. :) Enjoy. 

John runs an amazing facility, and our addiction marketing program has helped this facility bring that level of care to more people in New Mexico than ever before.  

So it begs the question. " Do you feel this way about your SEO?" If not, give us a ring.  We would be happy to review your site, and provide you with affordable options to the level of Johns facility.  

Search and Reputation - The data says it matters

I have spoken to a lot of treatment centers, some of which are very large and have multiple locations.  The most interesting part of these conversation is that some of them don't believe that search plays a big role in the decision making process.  When I heard this I was shocked because the data just simply disagrees.  

In a study by Compete and Google, the evidence as to the value of search is VERY clear.  Have a look below. 

We read the entire study, and here are the key points they make:

  • 86% of patients used search prior to scheduling appointments
  • 57% of people search for treatment (Detox, Equine Therapy)
  • 25% of people search conditions (Drug addiction, alcoholism)
  • Patients who converted did over 3x as many searches than those who didn't.  4.0 VS 13.8
  • 30% of patients who watched an online video booked an appointment
  • What users look for in a treatment center
    • Accepts Healthcare Plan - 91%
    • REPUTATION of FACILITY - 87%
    • Uses latest technology - 77%

Did you read those?  86% of people who actually convert, use the internet.  Not only to find treatment, but to learn about treatment.  We talk about the consumer journey on our content page, and this simply enforces what we have been doing for clients.  

People want to know:

  1. Do I have an addiction
  2. What that addiction?
  3. How it is treated?
  4. Where can I get help?
  5. Do they have a good reputation?

87% of patients are going to check up on your online reputation.  Have you Googled your center lately?  

The fact of the matter is that people only trust those on the first page of Google.  If your center is not involved in quality SEO and paid search, you are leaving a lot of patients out of the mix.  

If you would like to know what SEO and paid search would cost in your area, give us a call, or complete the form. We will get in touch with you and review your options. 

Should Your Rehab Invest In Content?

Content – it’s king.  I am sure you have heard this phrase for some time now, however, it rings true now more than ever. Especially in the drug treatment space.  With more and more lead generation sites going up, Google is looking to crack down on low value content with backlinks pointing to it. 

Think of it this way, if you look at your site, and honestly assess where you are, how do you rank your content? I review websites all day, and reviewing the content is a large piece of that.  I can tell you, 80% or so treatment websites have very thin content.  “Thin” means it was built for SEO and is not providing information or value for the visitor.  Some rehabs use an old school SEO company that stuffs in keywords for ranking purposes.  Others have great Local pages, but lack the depth of true reference content. Both of these methods are no longer effective due to Google’s updated algorithm. Below I will outline what you should be writing about and how content directly affects your search results ranking.

What Content to Write:

Here are the categories of content that we build out for our clients:

1)      Local Pages – If you want to rank highly in Google for local search terms, you need to build your content to speak to the local market. Use your city and state for these pages.  City and State should be in your Title Tag, H1 Tag, alt Image tags, and of course, the actual body copy. Have no idea what that means? Contact us; we can help you.

a.       Local pages can also mean going outside of your facility’s exact geography. Trying to rank for surrounding cities or states is a great way to expand your reach.  A lot of our clients will look to gain patients from around the country, starting close to home and branching out.  Some facilities even offer to pay for the patient’s flight out. Build these local pages as you would the original.  Remember, do NOT say you are in a location that you clearly are not.  That is just bad business.  Let the reader know that you are located out of state, and give the reasons your facility is worth the travel. Many facilities will discuss how “moving away from the environment and things that started you down this path” is important for learning how to live a new life.

2)      Drug Names – I was shocked to find that not many treatment centers do this.  People are searching like crazy for a specific drug and a treatment term. Give it to them.  Your content should speak about the specific drug and how your facility treats that drug.  Remember, write to your audience.  Find any opportunity to connect with them.  You know their drug of choice, so speak to it.  Give examples of success stories because of the way YOU treat the patient. 

3)      Evergreen Content – Evergreen content is content that is simply informative, but will always have value for the user.  Cover topics such as “Am I an Alcoholic?” or “Signs of drug use in teens.”  These types of search terms drive a large amount of traffic.  Evergreen content is considered to be top funnel of the sales cycle, but it is a great way to build a brand and actually help people. 

ROI from Content

We have outlined the content you need to write, but you may be asking yourself, “Okay, Marcus, thank you but why does this matter for marketing and lead generation?”  Here is why…

1)      Google wants content –   If you are doing any type of link building, and you have very thin content, you will be penalized.  It’s as simple as that.  A link is a vote for your firm and the content on the site.  If you have very little or thin content, it wouldn’t make sense for people to link to you.  Hence, penalty.  This has happened in the past to many of our newest clients who have worked with agencies that think SEO is a plug and play, rather than an investment.  We stress to them the need for content before we can do anything else.  Most of the time, they come to us after the penalty, which increases the repair we need to do to help them, raising their costs.  Don’t be that facility.  Write good content and save yourself money. 

2)      Traffic – We all know the name of the game is traffic.  Traffic turns into conversions, conversions into intakes, and intakes to dollars.  But the types of traffic you’re generating is also important.  You need to understand the funnel of your website visitors.  Some will enter your site through keywords like “Drug rehab Phoenix” or “heroin treatment Mesa Arizona.”  These will convert better.  But what about that huge amount of traffic you could get from people searching for help, like, “Am I an Alcoholic?”  Those people exist in HUGE numbers out there.  Remember, as much as we all want to build our business, giving people helpful information always pays off.  Look at you, right now.  You are reading a blog that helps you for free from my company.  Maybe you’ll be one of the ones who reads this blog and becomes a client.

3)      Link Building – This is a piece most marketers forget about when planning content in the treatment space.  People link to resources they find online.  If all of your copy is sales copy, don’t expect much linking to take place. Build out great pieces of content, and then get people to link to it.  It’s a great generator of the number 1 ranking factor in Google.

4)      Retargeting – If you are not using retargeting, you are leaving leads on the table.  Retargeting allows you to turn those evergreen content readers into phone calls.  Retargeting is the use of display advertising based on a site visitor’s actions.  Using retargeting, you can serve ad reminders to people who came to your site and left without converting.

Here is how most treatment centers handle visitors to evergreen content:

  1. Son is showing signs of drug use.

  2. Mom searches for “Signs of Drug Use.”

  3. Your website comes up in the top 3, and mom visits your page.

  4. She gets educated and spends the next few days watching her son and putting to use the information you gave her. The end.

Here is how OUR clients are successful:

  1. Son is showing signs of drug use.

  2. Mom searches for “Signs of Drug Use.”

  3. Our client’s website comes up in the top 3, and mom visits the page.

  4. She gets educated and spends the next few days watching her son and putting to use the information our client gave her.

  5. While she is evaluating her son, she is shown simple ads whenever she is online. Ads might say “Need help identifying addiction?” or “Call us now for complementary intervention services.”

  6. At some point in the future, Mom clicks on your ad and makes the phone call.

  7. You now have a new lead.

That is the power of retargeting!

We have covered the type of content to write, why you should write it, and what to do with the traffic once you get it.  At the Drug Rehab Agency, we cannot stress enough the importance of resourceful, well-written content.  It is truly the right way to succeed in organic search. 

If you are having a hard time getting started, or just don’t have time to create and execute a content plan, please contact us.  We only work with treatment centers, and our copywriters have gone through treatment.  Our writers can speak to your users from the addict’s perspective and help you build your business.

 

SEO For Rehab: Is it Worth it? A Data Driven Blog

What Do Rankings Really Mean for a Rehab Center?

If you own a rehab facility or run the marketing department for one, you're aware of SEO. You likely know how important and challenging it is to rank highly for specific keywords in an increasingly difficult field. But what you may wonder is how these rankings equal dollars. And how much budget you should spend with an SEO company?

As you look to invest in your rankings, it is important to understand what each position in the search results means for you as a business, so you can invest the right amount to be successful. Not too much, and not too little. Luckily, there is a way to quantify it. In this blog we reveal what your investment in drug treatment marketing with SEO is worth and support our calculations with data.

Setting Up the Example

As all our readers' facilities offer different services for different price points in different locations, we will be using a static set of keywords for our example. Your geographic location will dictate the true numbers, and we will show you how to figure that too. Or you can give us a call. Our SEO services start with a free site review.

Keywords Targeted – These are examples of the keywords for which you might like to rank.  Again, these are generic so we can find search volume and extrapolate dollars. 

·        Drug rehab facility

·        Drug treatment facility

·        Alcohol rehab

·        Alcohol treatment

Geography – As our readers do not live in the same area, we will be using Google’s data at a nationwide level. To find your local search volume, use the Google Keyword Planner or give us a call for a free review.

Entrance Cost – Most of our current clients charge between $6,000 and $22,000/month for in-patient/residential treatment. We will use $10,000/month for our example.  Additionally, we will calculate the numbers as if a patient stays with a facility for a single month.  If you own a long term treatment center, adjust accordingly. 

Click Through Rates – The click through rate (CTR) is the percentage of people who click on your Google listing, based on your position.  We will be using industry standards, which were just updated from Marketingland.com.

The Data

National Projections.png

Understanding the Data

Monthly Search Volume – Discovered through Google’s Keyword Planning Tool.

Current Rank – Where are you now? 80% of our current clients came to us in the middle of the second page. 15% where beyond the 3rd page, and 5% needed to go from number 10 to number 1.

Estimated Traffic – Given the rank on the second page (15th), this is the estimated traffic for the given keyword.

Future Rank – Where SEO can get you. With our clients, we aim for top 5 nationally, and number 1 locally. 

Estimated Future Traffic – Given the ranking increase, and the CTR from the given position, this how much traffic that keyword will send you.  

Conversion Rate – The conversion rate of your site.  We have clients who convert 10% or greater, so we took the more conservative number.

Total Leads – Of the traffic that came from a keyword, and the conversion rate of the site, this is the estimated number of phone calls or form fills the site would generate per keywords.

Qualified – This is where working with a Rehab SEO company makes sense.  Not all leads are good leads.  Actually, we have found that only 20% of leads from these keywords are qualified (Have funds, insurance, ability to get a loan, etc).

Intakes – Of the 20% that are qualified, only 20% (on average) will sign with a given facility.  This is heavily dependent on your sales staff and the competition in the area.

Value – The total number of dollars that keyword will provide each month. 

National Level:

With just four keywords, a national firm simply ranking in the top 5, could possibly make more than $75,000/month. And, as you see from our standards above, this is a conservative estimate. This is why you see so many large firms battling it out in the top 5. There is a lot of money to be made there. They are willing to spend the $25,000+/month to rank for these four terms.  

Local:

There's some good news. Most treatment centers operate locally. This changes the numbers, as local business typically converts better than national, although the search volume is much lower. Here is the data using an average of our current clients, and their search volume (factoring the same entrance cost). 

Local Projections.png

The question: Would you be willing to invest $1,200-$4,500/month to make more than $40,000?  

I am sure most of you reading this work with an SEO firm. We are certainly not the only game in town. However, ask yourself, “Are we ranking in the top 3 for our terms?” If the answer is no, we should talk.  Taking you from page 2 to page 1 is a nice increase.  But taking you from Position 10 to position 1 will make your year!

**A point I would like to make here is that this is ONLY 4 keywords. There are more than 100 keywords that are searched every month.  Keywords vary by location, and your search volume may differ.  To find out what type of results you could get from SEO, CONTACT US, or fill out the form.


Addiction Marketing 101: SEO - Off-page Link Building

Previously in our Addiction Marketing 101 series, we discussed the basics of On-Page SEO for treatment facilities (and all websites for that matter).  You learned the use of Title Tags, keywords within content, and general site structure...the simple stuff.  

Haven't seen a HUGE jump in your organic traffic? Well, that is because you have just handled the first 20-30 percent of what Google looks for.  Now its time for the hard part.  The part that most firms pay companies (oh oh! pick me! pick me!) to do for them. I am talking about link building.  

Link building takes several forms.  The two most noted out there, and that you will read about are "Spam" and "White-hat".  There has been a debate on these two for years, and still, the debate rages on.  What we can not argue with is why people link to us.  The reason? Google told us. Within the Google Webmaster Guidelines, you can read:

"If your pages contain useful information, their content will attract many visitors and entice webmasters to link to your site."

If you would like to get links to your site, therefor completing the remaining, LARGE, piece of SEO, you will to start the content development piece of your marketing plan. Although, if writing content made it rain links, we wouldn't have a company.  No field of dreams here, folks. So, lets take a quick look into link building. 

So, you have created great content that people can relate to.  It is a reference, it speaks to the user perfectly, but alas...no backlinks.  Well, the reason for not having backlinks is the same as why you don't have visitors...they can't find you.  You need to go get them! Here is how we approach our link building through Content Marketing. (We don't give the farm away here, but its enough to get your started)

  1. Your content must be a reference point.  Like this blog.  It gives a writer a reason to link to you. 
  2. Understand who should be linking to your site.  Do some Google Searches for "Drug Treatment Blog" or "Inpatient Drug rehab blog".  Perhaps you have a way that you want your content linked to.  Simply search for a sentence and see what you get.  You won't knock it out of the park, but you will get ideas.  
  3. So, you have found relevant sites that you can help.  Perfect.  Now, you have to reach out to them.  Here is a trick I use to find content that is relevant on a large site. 
    1. Go to Google.com
    2. Type the following: site: www.blogswebsite "key phrase you want to link to you"
    3. What this does is tell google to search a specific site, for a specific term.  You now have your link acquisition plan.  
  4. Reach out to the webmaster.  More and more, you will see an author listed for the blog.  This is the way a site gives credit for the writing of content.  FYI - If you are not doing this, you are missing out. Click on the author name and it will bring up a bio.  If not, look at the source code of the page.  CTL+U.  Search for REL=author, that will provide you the author information you need, if the site is using it correctly. 
  5. Focus on what you do for a living, and let us focus on what we do.  You have a business to run, let us run your content marketing and link building.  It is, after all, kind of our thing. 

That wraps up this Drug rehab Marketing 101 session.  I hope you enjoyed learning about link building.  Should you have any questions on our content marketing services, or general online marketing for treatment centers, please let us know.  We are happy to help!